Citibank Login

Video demonstration and instructions on how to use the Citibank Login:

How to use your Citibank Login and sign in to your account step by step without missing anything:

1. Load the website usin this link: https://online.citibank.com/US/JPS/portal/Index.do
2. On the let side of the page, you will find the sign in block. Type in your User ID on the first block.
3. Right below, type in your password. 
4. Then, click on the blue "sign on" button and you should be now logging in. 

 


Reset your credentials, in case you have forgotten your User ID or password:

1. Load the same website as above.
2. Click on "Forgot User ID or Password?"
3. Focus on the left sie of the page which is for credit card holders and banking members.
4. Type in your card number.
5. Click on "Continue" and follow the additional instructions. 


Contact the bank if you experience any additional problems with your account:

Online Banking and Citi Financial Tools Support: 1-800-374-9700
Bank Account Information: 1-800-627-3999
Online Technical Assistance: 1-800-347-4934
Lost or Stolen Credit Cards or General Account Information: 1-800-950-5114

Mailing addresses: 
Regular Payments: Citibank / Choice 
                            P.O. Box 183037 
                            Columbus, OH 43218-3051
General Correspondence: Citibank Customer Service 
                                     P.O. Box 6500 
                                     Sioux Falls, SD 57117